Customer Reviews

See what our customers are saying! 

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Recent testimonials for ladders, storage and skylights

"Homeshow Sat 28th October, quoted and installed by 3rd November! Can't complain about that! Thanks - very happy! Luke your installer was excellent and wouldn't leave until he and I were both happy, Great ambassador for your company."Sid, Kyle Bay, Columbus ladder and installation, November 2017.

"Extremely helpful and professional experience. All elements of the install were explained clearly and in advance. A lovely team - I would certainly recommend them." Victoria, East Lindfield, attic ladder and basic storage.

Paul of Dulwich Hill had an attic ladder and dust proof room installed and chose the Attic Group because of  our "reputation." November 2017.

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"Bloody brilliant! Very happy with the result. All of the lads were lovely, easy going, and happy to answer all the questions I threw at them." Sally, Coburg, attic ladder, skylight, and attic storage, November 2017.

"Everyone I have had contact with at the the company has been very helpful. I'm very happy with the  quality of construction and the level of service." Lydia, Malvern East, ladder and basic storage, November 2017.

"Could not have been easier or quicker. Very clean job and performs as expected." Rod, North Fitzroy, attic ladder and storage, November 2017.

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"Very happy with the customer service and the end product!" Jonathon, Beecroft, FAKRO skylights, November 2017

"Anthony and Cassidy (our installers) were very good. Nice guys and hardworking. Did a great job - very clean and neat." Matthew, Kellyville, skylight install, November 2017.

"Great product and great service."John, Brighton East , attic ladder and storage, October 2017.

"Great Service and good product. Very happy with the result." Kate, Marrickville, attic ladders and basic storage, October 2017

"Great experience all round, happy to recommend to anyone. Olga was also very helpful." Joe and Kelly, Pymble, attic ladder and basic storage.

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'Very happy with the Attic Group and services received from start to finish.  Installer did a fantastic job and left no mess behind. Would not hesitate to recommend you." Anne, Aspendale Gardens, attic ladder and storage October 2017.

"Fantastic Service - Radu (our installer) was very professional. Very happy with everything - highly recommended." Paul. Templestow, attic ladder installation, October 2017.

"Well done by Jason & Alex (our installers) 47 years of dust and and insulation fluff floating around, life wasn't meant to be be easy! Full marks!" David, Melbourne, October 2017.

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Monte of Putney chose the Fantozzi electric attic ladder. "Excellent product and service - very pleased." October 2017.

"Great communication from start to finish - no harassing - just all good." Therese, Attic ladder and 20 square metres of basic storage, October 2017.

Arturo of Lakemba said he would be happy to recommend the Attic Group and commented " We had a good rapport with the installer." Skylight installation October 2017.

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"This was much easier than I expected it to be. Done to a high standard, on time and everything left meticulously clean." Joy, Coburg, dust proof room, October 2017.

"Very easy to deal with, quick response and great work!" Martin, Frankston, October 2017, attic ladder installation, September 2017

Lloyd and Alana of Chifley had a ladder and basic storage installed in 2015 and chose the Attic Group to again install an attic ladder and basic storage in their new home in October 2017 because of our "good product" and chose us over other companies because of our "Response time."

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" Kyle (installer) is very efficient, highly trained, and provided excellent service!" Hussein, Attic ladder installation, September 2017.

Mary of Strathfield commented that the Attic group staff had "pleasant attitude and were informative." September 2017.

Anna of Russel Lea had 20 square metres of basic storage installed and chose the Attic Group because of  "reputation, price and service." September 2017.

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Joseph of Popes Crossing had an Attic ladder installed and chose the Attic Group over our competition because of our "reputation and service." September 2017.

"Radu (installer) completed the installation in a very professional and timely manner. I am very happy with the en result, the attic looks very neat and I believe it will add value to my property." Elena, East Bentleigh, Attic ladder and basic storage, August 2017.

"We are so happy with the whole process. Thank you!" Sarah and Matt, Avoca Beach, Attic ladder August 2017.

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Anne Marie and Ken from Wollongong came back to the Attic Group for skylights because of "Quality, price, workmanship and on time!"  August 2017.

"Thank you very much - a great job!" Graham, Kerllyville, Attic ladder and basic storage, July 2017.

"Outstanding customer service from time of online inquiry to handover of finished product. Mark (consultant) very knowledgeable, and John was THE perfect installer demanding perfection from his work. 12 out of 10 experience." Maxine, Glenfield, Attic ladder and dust prof storage room.

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"Was recommended by past customers from 15 years ago - they are still very happy with their product." Alex, Panania, Attic ladder and storage, July 2017.

"Staff who I dealt with were very pleasant and knew their stuff - a good experience." Andrew, Queens Park, Attic ladder and basic attic storage, July 2017.

"I cannot fault my experience. Both Ankit (consultant) and Luke (installer) were friendly, polite and helpful. I'm very happy with every aspect of dealing with the Attic Group - Thank You!" Dallas, Winston Hills, Attic Storage, July 2017.

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David was incredibly professional and we couldn't speak highly enough about his attitude and workmanship. This is the second time that we have used Attic Group and we have no hesitation in recommending them to potential customers" Rick, Highett, Attic Storage, July 2017.

"We found the installation process very easy with minimum interruption as could be possible with two little kids! Alex and Elliot were friendly and polite and got the job done very well. A friendly and pleasant experience - We will highly recommend." Fiona and Paul, Malvern East, Dust Proof Attic Storage July 2017.

"Had an attic ladder and skylight installed and cannot be more pleased with service provided by company. Simon who installed both products was great and left premises in outstanding condition." Michael, Murrumbeena, attic ladder and skylight, July 2017.

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"So happy with Alex (installer) and the install of the attic. Kept well informed throughout the day and the final product is fantastic." Yvonne, Vermont South, Dust Proof Attic Storage, July 2017.

"All staff were courteous and punctual. Colin (installer) and Steven (plasterer) very efficient and tidy - very impressed by your trades people." Millie, Croydon NSW, Skylight, June 2017.

"Installer Luke was very professional and lovely to deal with." Virginia, St Peters, Ladder and basic attic storage, June 2017.

"I was very impressed with the friendly and professional service." Robert, Loftus, Attic ladder and basic attic storage, June 2017.

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"All of my storage problems are solved! More than 16 square metres of additional space. Thank you Luke for a fantastic job.Can't wait to fill the new storage with all the stuff sitting outside my garage. Very professional approach." Goska, Dandenong, Ladder and Basic Storage June 2017.

Zac from Seaford writes that our installer Radu "..was polite and professional. A really clean job. Would hire him to extend our small attic if we want to extend or make it dust proof." Ladder and Dust proof room, June 2017.

"Every point of contact I had with the Attic Group was professional, courteous and efficient. Highly impressed by your service." Kevin, Oatley, Attic ladder June 2017.

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"Very excited with our new storage area! No longer tripping over boxes and enough room to start a Men's Shed!" Kate and Ed, Glen Iris, Ladder and basic storage, June 2017.

Ric from Sherbrook chose the Attic Group because of our reputation, product and service saying that " Stewart and Ross were excellent!" Attic Ladder install June 2017.

"I would recommend your company with pleasure. Your service from the outset at the Home Show to your consultant Jason and today from your installer Radu was extremely professional.Each staff member I dealt with was punctual, polite, and appeared genuinely happy to serve. Great job!" Janine, Warrandyte, Attic ladder, May 2017.

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"Thank you - very efficient and professional." Phil, Leichhardt, Velux skylight May 2017.

Emily from Blackburn said Ross our installer was "absolutely fantastic" when installing her ladder and dust proof room. "Thanks to Ross for such a thorough transformation of our attic space and tips for more we could do in the future. Thanks for your cheerful working working attitude." May 2017.

"We are very happy with our additional space. It is great to have somewhere to put those things that you need, but no everyday. The installation process was smooth and the guys pleasant to work with. Thank you!" Rachael Brunswick West, Ladder and dust proof room June 2017.

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"Our dealings with Attic Group have been pleasant and efficient. Alex is an excellent installer - clean and hardworking." Andrew, Warrandyte, dust proof room and ladder, May 2017.

"I am really impressed with the great customer service, professionalism, and quality of the product. Thank you." Eleni and George, Matraville, Velus Skylight, April 2017.

Helen of Lewisham had purchased from us previously and came back to us due to our "Strong, reliable ladders." Fantozzi Electric Ladder installed April 2017.

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"We are very happy with our new attic installation," writes Monique of Greensborough. " All of the staff have been pleasant, helpful and professional and the work completed to an excellent standard. We couldn't recommend more highly. We are already recommending to friends and family!" Attic ladder and storage April 2017.

Jacqui of Kingsgrove chose us because "My daughter recommended Attic Ladders to me after having one installed." April 2017.

"Very happy and great new showroom!" Kylie, Leichhardt, Attic ladder and basic storage, March 2017.

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Ric of Neutral Bay was recommended Attic Group from a friend. "Excellent work - Thanks Luke!", Attic ladder and basic storage March 2017.

"Ankit (consultant) and Tony (installer) have been very professional. Great ambassadors for Attic Group." Cathy, Newtown, Ladder and dust proof attic storage, March 2017.

"We couldn't be happier with our completed Attic space. Michael our installer was fantastic and did an amazing job. Nothing was too much trouble even replacing the pressed metal ceiling panel onto the attic door. The ares was left spotless and he was a pleasure to deal with. Thanks again Michael!" Lyn, Mentone. Columbus Ladder and dust proof room.

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"Delighted with our Stairladder Deluxe and insulated [dust proof] storage room. Attic Ladders staff were friendly and knowledgeable. Their work was meticulous and professional. Happy to recommend!" Jim, Berwick. Attic ladder and dust proof room.

" Luke did an excellent job of the installation. His ability to think outside the square when faced with a problem was much appreciated. We now have a very usable storage space." Grant, attic ladder and basic storage, Lower Plenty, March 2017.

Ruth from North Melbourne chose a Columbus ally concertina ladder to replace an older ladder "The ladder has improved accessibility to the attic greatly - nice big steps and hand rail." North Melbourne March 2017.

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"All of the tradesmen who worked at our property were terrific young men. Well presented, well spoken, clean, cheerful and respectful plus they were excellent workers with top skills." Maggie, East Brighton

"Installers were great!" Thomas, Newtown. Skylight 

"A Pleasure to deal with - highly recommend - tradie 5 star!" Carl, Leichhardt. Attic Ladder.

"Fantastic job, very friendly and attentive.I will recommend Attic Group to anyone who is looking to gain some space." Richard, Reservoir. Attic ladder and dust proof room.

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"Outstanding installers. Polite, professional and job completed on time. Simply fantastic service!" Jacob, Doncaster East, Dust proof room.

"Overall a good experience. Big thanks to Katie for her excellent attitude and customer service." David and Casey, Woolloomooloo, Attic ladder and storage.

"Having the additional storage in our attic space has made our lives so much easier and freed up so much space in our home!" David Alton Meadows. Attic ladder and dust proof storage.

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Link to Earlier Customer Reviews